Your privacy is our priority. This document clearly explains how x44 collects, uses, stores and protects your personal information when you use our gaming platform.
X44 understands that your trust is our most valuable asset. As an online gaming platform serving players in Malaysia, we take the responsibility of protecting every user's privacy and personal data extremely seriously. This Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards.
We do not collect data for the sake of collecting it. Every piece of information we gather has a clear purpose — whether to verify your identity, process financial transactions, enhance your gaming experience, or meet legal compliance requirements. We have never and will never sell your personal data to third parties for advertising or marketing purposes without your explicit consent.
X44 collects several categories of information depending on how you interact with our platform. Below is a comprehensive overview of the data we collect and the reasons for collecting it:
| Data Category | Example Information | Purpose |
|---|---|---|
| Identity | Full name, IC/passport number, date of birth | KYC verification, legal compliance |
| Contact | Email, phone number | Communications, account notifications |
| Financial | Bank account number, transaction records | Deposit & withdrawal processing |
| Technical | IP address, device type, browser | Security, fraud detection |
| Behavioural | Game history, session duration, game preferences | Personalising experience, platform improvement |
| Location | Country, region (based on IP) | Geo-restriction compliance, security |
We do not collect sensitive information such as biometric data, health records, or political affiliations unless specifically required by law. Financial data such as credit card numbers is processed directly by PCI DSS-certified third-party payment processors — x44 does not store your full card details on our servers.
The data we collect is used responsibly for defined purposes. We do not use your data beyond its original scope without notifying you first.
X44 does not sell, rent, or trade your personal data to any party for profit. However, there are limited situations where we may need to share your information with certain parties:
X44 continuously invests in cutting-edge security infrastructure to ensure your personal data is always protected against unauthorized access, breaches, or misuse. We employ multiple layers of protection to guarantee comprehensive security.
X44 uses cookies and similar tracking technologies to ensure the platform functions properly, enhance the user experience, and analyze usage patterns. Cookies are small text files stored on your device.
You can manage cookie settings through your internet browser. However, disabling certain cookies may affect platform functionality. For more information on managing cookies, refer to your browser's help documentation.
Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding your personal data held by x44. We are committed to respecting and facilitating the exercise of these rights.
X44 respects your rights as a data subject. The following are rights you may exercise at any time.
You may request a copy of all personal data we hold about you at any time.
If your data is inaccurate or incomplete, you have the right to request immediate correction.
You may request the deletion of your data, subject to applicable legal retention requirements.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a structured, machine-readable format for transfer.
Under certain circumstances, you may request that we temporarily restrict the processing of your data.
X44 does not retain your personal data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
Once the retention period expires, your data will be securely deleted using an irreversible erasure method, or fully anonymised if the data is still required for statistical or aggregate research purposes.
X44 is a platform designed exclusively for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.
If you have any questions, concerns or requests regarding this Privacy Policy or the processing of your personal data, the x44 privacy team is ready to assist you.
We will handle every request seriously and with full respect. Your trust in x44 is something we never take lightly, and we are committed to ensuring your data is always in the right hands.
Privacy is more than words at x44 — it is built into every aspect of how we design and operate our platform.
All data transmitted and stored is protected with 256-bit SSL/TLS encryption — the same standard used by leading financial institutions worldwide.
Our identity verification process uses the latest KYC technology, handling your documents securely and deleting temporary data as soon as verification is complete.
X44 has never and will never sell your personal data to advertisers or data brokers. Your information belongs to you — it is not a business commodity.
Our privacy policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010, providing you with robust legal protection.
Our data security infrastructure is independently audited annually by an international cybersecurity firm to ensure our protections remain up to date.
Manage your privacy preferences, communication settings and data requests directly from your account dashboard — simple, clear and free from bureaucratic hassle.
Now you know how x44 safeguards your privacy. Register an account and start playing with full confidence — your data security is our top priority, every moment.